DATA PROTECTION INFORMATION

Dear visitors to our website,

Thank you for visiting our website. To make you feel safe and comfortable, we would like to inform you below about how we handle your data. The following data protection provisions are intended to inform you about our handling of the collection, use and disclosure of personal data.

Detailed information on the data protection notices of our social media presences is available at here

Detailed information on the data protection information for business contact purposes is available here.

(Status: March, 2024)

COPYRIGHT

The contents of the DERTOUR Group website are protected by copyright. All rights reserved. With the exception of the downloads offered for use in the original version, the use of texts and images, in whole or in part, without the prior written consent of DERTOUR Group violates the provisions of copyright law and is therefore illegal. This also applies in particular to all rights of exploitation such as reproduction, translation or use in electronic systems. Registered trademarks, trade names and logos are utilised on our website. Even if these are not marked as such where they are used, the relevant statutory provisions apply.

DERTOUR Central Europe GmbH, Humboldtstrasse 140-144, 51149 Cologne, datenschutz@dertouristik.com is responsible for data collection and processing.

HANDLING PERSONAL DATA

The protection of your privacy is very important to us. For this reason, as a matter of principle, we have created our website to be used anonymously. We use the information we obtain and save during your visit to our websites exclusively for internal purposes and to improve the design of our websites. We save the IP address transmitted by your web browser only for a certain period of time in order to to detect, isolate and eliminate disruptions or errors (for example attacks on our servers). Following this period of time, we delete or anonymise the IP address. We use the IP address strictly for the purpose of security as stated above. You can find further information on processing the IP address under the following section “Usage Data”.

USAGE DATA/LOG FILES

When you visit our website, what is known as usage data is temporarily saved as protocol on our web server for statistical purposes to improve the quality of our websites.

This data set consists of:

  • the page from which the file was requested,
  • the name of the file,
  • the date and time of the query,
  • the amount of data transferred,
  • the access status,
  • the description of the type of web browser used,
  • the IP address of the requesting computer (see above; this is anonymised after the period of time mentioned above)

We use this information to enable access to our website, to control and administer our systems and to improve the design of our websites. This data is stored anonymously in accordance with applicable statutory requirements. As a result, personal user profiles cannot be created. Data about individuals or their individual behaviour is not collected.

ONLINE APPLICATION FOR EMPLOYMENT

We process your personal data such as contact details, identification data and performance data for the purpose of applicant selection on the basis of Section 26 (1) BDSG.

There is no data processing for other purposes. In the event that we are allowed to consider your application for other or future job advertisements, we ask for a corresponding note on the application. You yourself determine the scope of the data that you would like to transmit to us as part of your online application. Online job applications are electronically transmitted to the responsible HR department of the companies affiliated with us and processed there. The transmission is encrypted. As a rule, applications are forwarded to the heads of the relevant specialist departments. In addition, your data will not be passed on. Your information will be treated confidentially in our company and will be deleted after 6 months if the application process is not successful.

ONLINE APPLICATION FOR EMPLOYMENT

We process your personal data such as contact details, identification data and performance data for the purpose of applicant selection on the basis of Section 26 (1) BDSG.

There is no data processing for other purposes. In the event that we are allowed to consider your application for other or future job advertisements, we ask for a corresponding note on the application. You yourself determine the scope of the data that you would like to transmit to us as part of your online application. Online job applications are electronically transmitted to the responsible HR department of the companies affiliated with us and processed there. The transmission is encrypted. As a rule, applications are forwarded to the heads of the relevant specialist departments. In addition, your data will not be passed on. Your information will be treated confidentially in our company and will be deleted after 6 months if the application process is not successful.

DATA RECIPIENTS

We only transfer your data to third parties (e.g.to service providers such as hotel operators, airlines or financial institutions for payment processing) if transfer authority exists pursuant to data protection laws.

In addition, your data may be passed on to external service providers (e.g. IT service providers, companies that destroy or archive data, print service providers), which support us in data processing on our behalf based on strict instructions.

In this case, data processing may take place outside the EU/EEA. As an appropriate safeguard for the lawfulness of these data transfers, we have, among other measures, concluded standard EU contracts with the addressees in accordance with Art. 46 (2) (c) of the GDPR in case there are no legal exceptions.

We will neither sell nor otherwise market your personal data to third parties.

USE OF COOKIES

Cookies are text files that are stored on a user’s hard drive when visiting a website. They are not harmful to your computer and cannot be seen by third parties. They enable information to be stored for a specified period of time and allow the user’s computer to be identified.
By accepting our cookies, they remain on your computer for a period of 30 days, unless you delete them. During an online booking, cookies are temporarily stored for the duration of the booking and are automatically deleted after 30 minutes of inactivity or after closing the website.
You may object to obtaining and storing your data via this service at any time. To prevent the activation of cookies, disable them in your browser. Please be aware, however, that disabling cookies may restrict the use of the website and the services offered.

DATA SECURITY

To protect your data from unauthorised access, we use an encryption procedure. You can recognise this process through the closed lock which appears in the status bar of your browser, and the address line which begins with “https://”.

REFERAL AND LINKING TO SOCIAL MEDIA NETWORKS

On our website you will find links to social media networks such as LinkedIn. These are not plugins provided by LinkedIn, which already transmit data to the provider when the page is loaded without the user having any influence.

The buttons for the social media networks merely conceal a link to the social media network, including transfer of the website to be shared. No user data is transmitted from the website to the social media network.

If you are already logged in to the relevant social media service when you click on the button, this will be recognised in the dialogue for sharing the website so that you can share the content directly. If this is not the case, you will be asked to log in to the social media network.

From this point on, you will be on the website of the respective social media network.

INTEGRATION OF YOUTUBE

Plugins from the YouTube website operated by Google are used on our website. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. Such integration takes place exclusively in the extended data protection mode of YouTube (more information at: https://support.google.com/youtube/answer/171780?hl=de), in which no cookies are used. As long as there is no interaction with the video, no data is collected by the service. If a user clicks on an embedded YouTube video, data is again collected and further data processing for analysis purposes is carried out by Google LLC and its affiliated companies. The extended data protection mode prevents YouTube from connecting to Google’s DoubleClick advertising network. When videos are played, the service collects browser and device settings, IP address, browser identifier, date, time and referral URL of the request to play the video, name of the video and playback time, as well as system activity and crash reports for the purposes of providing, maintaining and improving the services and measuring performance.

If you have a Google account and are logged in to it at the time of using a video, the usage data may be merged with your profile data. This depends on the privacy settings you have made in your account.
If you have a YouTube account and are logged in, YouTube will be able to associate your user behaviour with your personal profile. You can prevent this by logging out of your YouTube account.
Google’s privacy policy and terms of use can be found here:

https://policies.google.com/privacy

We use YouTube on our websites to display and present our offers in an appealing way. This data processing may also take place outside the EU or the EEA. As a suitable guarantee for the lawfulness of these data transfers, we have concluded EU standard contracts with the processor in accordance with Art. 46 (2) cEU-GDPR.

The service is only used after you have given your prior consent. You can give this via our Consent Management System either during your first visit to the portal via the consent banner or via the layer that is displayed above a YouTube integration without the existence of consent.

In addition, you can consent at any time via the cookie settings, which can be accessed via a link at the bottom of every page of the portal, and adjust or withdraw them with effect for the future. Your choice will be documented for your browser, thus fulfilling the data protection requirements of the documentation obligation.

INTEGRATION OF GOOGLE MAPS

The map service Google Maps is connected to our website via an API. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. In order to use the functions of Google Maps, it is necessary to save your Ip address. This information is usually transferred to Google servers in the USA and stored. As the provider of this site, we have no influence on the data transfer.

We use Google Maps on our websites to present our offers in an appealing way and to show you the exact location of our products (legitimate interest according to Art. 6 para. 1 lit. fEU-GDPR).
You can find further information on the handling of your data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/

RIGHTS OF THE DATA SUBJECT

Data subjects have the right to request information from the controller about personal data concerning them and the correction of inaccurate data or the deletion of data, provided a reason set forth in Art. 17 of the GDPR applies, e.g. where the data is no longer necessary in relation to the purposes intended. The data subject also has the right to restrict data processing if any of the conditions referred to in Art. 18 of the GDPR apply and, in cases referred to in Art. 20 of the GDPR, to the right to data portability. If data is collected on the basis of Art. 6 (1) (e) or (f), the data subject has the right to object to the processing of personal data on grounds relating to his or her particular situation. In such a case, we will then no longer process personal data, unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

COMPLAINT WITH A SUPERVISORY AUTHORITY

Every data subject has the right to lodge a complaint with a supervisory authority where he or she considers that the processing of data relating to him or her infringes data protection regulations. In particular, you may exercise the right to lodge a complaint before a supervisory authority in the Member State of your habitual residence or the place of the alleged infringement.

CONTACT DETAILS OF THE DATA PROTECTION OFFICER

Please contact our Data Protection Officer for any questions related to data protection.

DERTOUR Central Europe GmbH
Data Protection Officer
Emil-von-Behring-Strasse 6
60424 Frankfurt am Main, Germany

Email: datenschutz@dertouristik.com